How can I get in contact with Living In Aus?

If you need to reach out to our support team, simply head to the “Contact Us” page in the website header. Our friendly staff members will get back to you within 24-48 hours.

Where are the products located and shipped from?

Rest assured, all our products call Australia home. We ship from within the country, with warehouses strategically placed in either Victoria or New South Wales based on stock levels and demand.

What types of payment do you accept?

We're flexible! Choose from all major payment methods, including credit cards, PayPal, and any of the Buy Now Pay Later options featured on our website.

Is delivery free?

Absolutely! Enjoy the perks of fast and free delivery on all orders placed within Australia. We believe in making your shopping experience as delightful as possible.

What if my order is delayed?

While we aim for speedy delivery, sometimes delays happen. If you're wondering about your order, first, check our ‘Shipping Information’ page for details. Next, skim through your Shipping Confirmation email (it might be hiding in your spam/junk folder). If you still can't track your order, reach out to us via the Contact Us page.

What currency is the store in?

We keep it simple—all products displayed on our website are priced in AUD (Australian Dollars). No need for currency converters here!